Accounts Manager Resume Examples & Samples for 2023 (2024)

28

years in workforce

3

years at this job

BA

Chemistry

Chemical Engineering And Marketing

• Developed, implemented, and managed a Global Strategic Account strategy resulting in over 20% growth at named accounts.
• Managed issue resolution and growth strategies along with global frame agreements tailored to specific customer and regional business requirements.
• Developed communication processes, product introduction plans, expansion processes, KPI performance tracking, and organized segmented local teams into global sales organization.
• Extensive international travel with direct customer contact for sales and contract negotiations.
• Developed and managed a global Value Proposition emphasis to create differential niche and increased profitability.

10

years in workforce

4

years at this job

C

Training And Assessment

BA

Foreign Languages; Concentration

• Monitored company's cash flow donations of +$500,000 per year.
• Coordinated fund disbursem*nts of +$500,000 annually to appropriate relief and development projects.
• Aided directors and managers with weekly, monthly, and yearly financial reporting based on accounting data.
• Reconciled monthly company's multiple bank accounts.
• Managed accounts receivable and accounts payable every week.

24

years in workforce

3

years at this job

BA

Sociology

• Directed the successful opening of 145 branded partner retail store locations.
• Reduced customer churn in business unit from 3.1% to 1.4% and ranked #1 nationally for performance in category.
• Grew customer traffic conversion rate from 5.8% to 11.7%, posting highest total throughout entire company.
• Delivered highest per store average sales for mobile broadband/tablets in entire company; grew from .75 to 21 PSA.

36

years in workforce

36

years at this job

BA

Journalism

• Generated more than $1M in profit over a three-year period for Lawrence Taylor of the New York Giant's. Secured long-term contracts with KFC, Nike, Nabisco, Pepsi Cola and Doral. Targeted golf.
• As National Accounts Manager for Somerset Importers Ltd. positioned Tanqueray as the #1 selling imported gin in the market, improved ROI by 80% and increased sales from 50,000 cases per year to 2,000,000 cases per year by creating effective marketing programs and penetrating new markets.
• Created and managed "The DeTour, " a "golf and music extravaganza" hosted by Toby Keith and Phil Mickelson at Grayhawk Golf Club in Scottsdale, Arizona. The "event" benefitted Children's Hospital in Phoenix, Arizona. Raised more than $1M and attracted major celebrities. "The Detour" became the most successful "special event" in the greater Phoenix area.
• Enabled Fred Waring's Resort, Shawnee Inn, Shawnee-On-Delaware, Pa. to host the NCAA Golf Championship and secured Pennsylvania University to serve as the host school. Boosted hotel room sales by 23%, food/beverage sales by 60%, and merchandise sales by 55%. Created and implemented a sales/marketing strategy to obtain national sponsors. Secured first Title Sponsor for an NCAA Event (Pepsi Cola).

9

years in workforce

3

years at this job

BS

Business Marketing

• Uses appropriate communication processes monthly to keep DM's and store level managers informed of programs and initiatives
• Increased product presence by 300% first week of promotion, established relationships and was able to get product placements for Birmingham region approved for the entire year
• Increased overall sales by 40% average for the year
• Coordinate sales and marketing initiatives including pre-sales to 100 stores. Provide client support in sales, billing and product knowledge.
• Negotiate premium placement in stores with impactful displays to drive product velocity and upheld strong working relationships with store owners.
• Grew sales to 30% average for the year

21

years in workforce

3

years at this job

Business Management

• Sales Person of the month: May, September, October 2013, September 2014
• Runner up Sales Person of the year, 2013
• Promoted to Key Accounts Manager after 6 months
• Increased 2013 Annual Revenue over $900,000

9

years in workforce

2

years at this job

Psychology

• Marketing and development of local and national product distribution for clients to consumers and retail markets of a total gross in excess of $2.5 million.
• Managed a successful social media campaign that expanded clients' online community by nearly 30,000 members and saw a sentiment balance increase of 14% is sales.
• Earned 2012 All-star Award for Most Retail Distribution sales.
• Develop new partnerships and client services to increase sales and drive demand of product.
• Analyze and generate reports to show progress and changes.
• Recruit, hire and manage staff, including setting goals, training and reviewing performance.

20

years in workforce

9

years at this job

• Managed key accounts with high-revenue; recognized for outstanding customer service
• Personally consulted with customers to identify needs and resolve any issues
• Responsible for monthly billing and accuracy
• For account maintenance, produced several written and visual aid handbooks to be used by staff members

11

years in workforce

4

years at this job

AS

Applied Science

BS

Business Administration

• Assisted upper level management with the recruitment, interviewing and hiring of new candidates.
• Certified that all customer accounts were up to date by maintaining accurate Accounts Receivables using QuickBooks software.
• Electronically and manually filed medical claims with appropriate ICD-9 and CPT codes with designated insurance provider.
• Maintained up to date business accounting records by managing the collection of past due patient accounts.
• Successfully developed marketing ideas to extend corporate business models to new and existing clients.
• Successfully coordinated and scheduled various Flu clinics with local businesses.

21

years in workforce

4

years at this job

Accounting

• Designed and maintained efficient process standards and maximize system resources to continue to develop procedures and policy standards to enhance company operations
• Communicated and coordinated accounts payable policies, practices, and procedures to company managers, officials, and vendors
• Monitored and analyzed work to develop efficient procedures and utilization of resources while maintaining a high level of accuracy
• Prepared monthly accruals in accordance with the closing schedule and reconcile General Ledger accounts related to accounts payable
• Ensured timely payment of vendor invoices and maintained accurate records
• Prepared and filed monthly MBE Report
• Completed year-end 1099 filing with supporting schedules

8

years in workforce

4

years at this job

• Maintained and updated customer information daily
• Handled incoming customer service calls and emails for free pick-ups of used and broken electronics
• Coordinated with the Scheduling Department to insure pick-ups occurred
• Trained new employees on Sugar
• Researched for new leads
• Previously developed shipping/customer service system for eBay sales before moving to Accounts

9

years in workforce

1

year at this job

HS

Business Management

C

Certificate

• Executed plans of improvement and process efficiencies by supporting filed personnel (answered multi line phone system, prepared quotes and coded invoices).
• Researched and resolved customer disputes; collaborated with MEDICAID, MEDICARE and Private Insurance providers to establish relationships and resolve billing issues to secure payment of outstanding invoices while maintaining customer relations.
• Prepared weekly status update reports and participated in weekly/monthly meetings with management to advice on accounts; provided recommendations to resolve issues and secure payments.
• Assisted vendors with billing issues; prepared special billing documents as requested by customers.
• Pulled monthly reports for project managers to review and approve billings.
• Served as dispatching coordinator as needed

9

years in workforce

6

years at this job

• Key Account Manager for top 10% of sales income producing accounts
• Develop and maintain strong customer relationship to identify customer needs, identify solutions and monitor results.
• Grow new customer base while increasing current customer satisfaction.
• Developed marketing materials for national and regional distribution, focusing on new products and sales campaigns.
• Trained new sales and support personnel for three product divisions.
• Provided training and support for Online Web Catalog customers for three product divisions.
• Coordinated custom catalog and flyer projects from Sale through Production to Delivery with page counts ranging from 4 to 600 pages and quantities from 250 to 150,000, including managing Direct Mail Campaigns.
• Organized and coordinated three national trade shows annually, including travel coordination, booth setup and removal.

4

years in workforce

1

year at this job

BS

Agricultural Business

BA

Spanish

• Negotiated a $2,000 contract during training period
• Coordinated inventory, custom orders and developed online marketing strategies
• Grew customer base and built relations while expanding new territory

32

years in workforce

2

years at this job

Sales

Optics

• Grew territory 25%
• Developed new products and promotions
• Maintained daily, weekly and monthly sales reports
• Trained Doctors and staff on new products and technology
• Created "Basic Optics and Principles" training book for customer service
• Projected and set weekly/ monthly sales goals

18

years in workforce

4

years at this job

BS

Finance

• Maintained accounts receivables and payables
• Successfully increased customer base by 15% via various marketing efforts.
• Cut operational costs by 5% by negotiating with suppliers and vendors.
• Trained 4 employees.

17

years in workforce

6

years at this job

Business And Accounting

• Directly managed and oversaw the staffing, training, support and development of the billing department.
• Actively monitored revenue cycle, track denial reports and time in accounts receivable.
• Ensured correct, timely, accurate processing of all billing accounts.
• Developed, implemented and maintained standard business analytics and prepare periodic management reports.
• Developed, maintained and documented standardized billing department policies and procedures.
• Maintained current knowledge of relevant insurance and Medicaid coding and reimbursem*nt issues.
• Ensured clinical and billing staff was appropriately updated on coding requirements.
• Initiated the development of the billing department and maintained it efficiently.
• Trained clinical and billing staff on coding requirements.

7

years in workforce

4

years at this job

• Created delinquent and financial reports for other departments.
• Liaison between dealers and clients to provide financing and process applications.
• Oversaw over 400 plus accounts at one time, resolving 40% of delinquent accounts in 7 different states.
• Used excellent attention to details for verifying amounts and update adequate pricing on applications.
• Responded to inquiries through Outlook.

5

years in workforce

2

years at this job

• Received two promotions in a matter of 18 months
• Increased customer payments by 2% in the last three months
• Received accounts manager of the month for the entire district
• Established and maintains a positive rapport with customers, supervisors, and subordinates
• Collects approximately $100,000 per month in customer payments
• Performs other managerial duties including inventory control, training new employees, opening and closing the store, making deposits, supervising subordinates, and delegating tasks

2

years in workforce

4

months at this job

BA

Economics

• Managed tax related spreadsheets
• Organized the schedule of coverage for the physician's multiple coverage responsibilities
• Facilitated in the preparation of applications for multiple state medical licensing boards

30

years in workforce

4

years at this job

BA

History And Marketing

MA

Master of Arts

• Promoted to National Accounts Manager from Relief Account Manger in 3 months.
• Gained distribution of multiple lines in 6 accounts.
• Responsible for all military business in New Orleans market.
• Managed AB Marketing planograms.
• Increase sales in accounts by 25%.
• Responsible for coordinating parades for Clydesdales.

6

years in workforce

1

year at this job

HS

High School Diploma

• Managed customer accounts
• Processed order forms, verified customers references
• Filing, faxing, answering multi-line phones
• Help bring a 300 customer account store to over 650 customer count in less than 6 months
• Achieved the elite customer growth award in the whole company

3

years in workforce

4

months at this job

BS

Accountancy

• Reconciled three bank accounts per property within one week on a monthly basis
• Reviewed property managers' monthly closing reports for accuracy
• Acted as point of contact between corporate office, property managers and 3rd party collection agency
• Traveled to properties to assist property manager and staff during resident turn-over week

37

years in workforce

19

years at this job

• Responsible for establishing and maintaining account and relationship with Broward & Miami-Dade County Public Schools.
• Responsible for training employees on new billing system.
• Ensured all fleet were replenished with supplies and equipment.
• Assist in warehouse, move pallets with fork lift and load/unload trucks.
• Developed and submitted bids for new contracts.
• Gained new contracts increasing company's revenue by $1,000,000.00 per year.

35

years in workforce

2

years at this job

BA

Business Administration

• Management responsibilities include sales, marketing, and product training with distributors and OEM accounts in the Carolinas and Virginia. Product Sales Manager for Jefferson Electric and Erico Eriflex within our organization.
• Major manufacturers include: ABB Low Voltage Products, Jokab Safety, Trans-Coil, Bonitron, Jefferson Electric, Rittal Corporation, Macromatic, and Erico Eriflex Low Voltage Power Distribution Products.
• Continue to represent Jefferson Electric and Erico Eriflex even as Rep Firm changes.
• Growth of over 600% for Jefferson Electric and 32% for Erico Eriflex in 2014.
• Booked the largest single order in the 100 year history of Jefferson Electric.
• Growth of 14% minimum with all other product lines.

24

years in workforce

1

year at this job

Leadership Training

• Identified new sales opportunities and develop plans to secure businesses
• Worked closely with client services to ensure needs are met; managed conflicts and promoted solutions
• Worked on special assignments such as bids on municipalities debt
• Kept abreast of laws required by FDCPA (Fair Debt Credit Protection Act)

6

years in workforce

8

months at this job

AA

Business Administration

• Establish and maintain a sound, proactive relationship in service of over 250 clients/members
• Generate account invoices to recurrently accrue approximately $80k in monthly revenue and sales
• Regularly process insurance benefit payments specific to physical therapy visits
• Provide daily and weekly reports vertically and horizontally throughout the organization
• Ensure all inquiries and account-specific questions are expeditiously answered
• Assisted during transition of ownership from EZIA Human Performance to NAKOA Fitness and Physical Therapy

42

years in workforce

4

years at this job

Business

• Managed $22 million in annual sales.
• Increased annual sales from $9 million to $22 million through direct sales to national accounts and the addition of strategic new accounts.
• Developed and implemented strategic account plans for large companies such as GE, Siemens and Rockwell.
• Provided technical and applications support to major accounts.
• Provided pricing and new product development feedback to the Marketing Department.
• Project Manager for large national account projects such as JIT and private brand lines.
• Scheduled and oversaw quality and new customer audits.
• Represented Hammond Power Solutions at national trade shows.

58

years in workforce

10

years at this job

• Managed projects and maintained the custom inventory levels for top customers
• Figured margins and sell prices to the customers
• Helped develop B accounts into A accounts with 4 sales people

27

years in workforce

1

year at this job

• Accounts Receivables-Reconciliation of all accounts, Collections, Daily Cash Flow
• Led "cleanup" of company receivables and files. Restored organization to financial and operational records and accelerated data input, processing and retrieval times.
• Customer Service/Returns- Handled all merchandise returns, Freight Claims, Shipment Disputes, Customer Service complaints, Shipping/Sales Errors, Calmed upset/angry customers researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts.
• Human Resources-Handled all Human Resource needs in-house and processed to the Corporate Office.
• Preparation of Financials Statement and associated reports.

26

years in workforce

14

years at this job

• Prepared payroll for 12 employees
• Handled human resources matters
• Handled accounts payable/accounts receivables for $3 million non-profit corporation
• Prepared monthly financial reports for board of directors
• Posted payments for 15,000 membership and exhibitors
• Served as staff liaison with Administaff & AXA Advisors for Association
• Conducted annual audit of financial records with audit firm

9

years in workforce

1

month at this job

• Maintained and managed orders and accounts of up to $1B
• Developed fiscal year-end reports for clients
• Reported directly to the president of the company as a member of an exclusive team

5

years in workforce

11

months at this job

BA

Justice

• Managed delinquency and was able to avoid evictions by working with tenants to receive payments
• Completed audits of all tenant accounts
• Was solely responsible for all tenant accounts and interacted with both staff and tenants with regards to any issues
• Processed leases for approval
• Completed other office tasks as needed, such as filing, retrieving tenant packages, fielding resident walk-ins, and giving tours of the property to prospective residents